Help and Support this winter

Health services come under extra pressure in the winter – so it can be a good idea to consider other routes to help.  is a website you can use search and identify local services and make a self-referral – this means you get the support you need more quickly. The website is easy to use – look for services by entering key words into the search area.

For example typing in ‘COLD’ will bring up all the local organisations that provide cold weather support, including help to apply for winter benefits and home improvement grants, plus energy efficiency advice, information on oil clubs, switching suppliers and handyman services.

The website can also be used to access fall prevention services, community transport options, money advice, mental health services, heart health checks, carer support, child and family wellbeing services, support for long term health conditions, including cancer, weight management services, drugs and alcohol programmes and more.

If you use a mobile device, you may prefer to download the ‘Frontline Public’ app from the App Store or google play.  Alternatively, if you don’t have access to the internet at home, you can get online for free at your local library, (ask staff to help you), or call Healthwatch on 0300 500 1895 for details of services in your local area.