Dealing with health problems or the illness of a loved one can be challenging at the best of times. Whatever healthcare issues you’re dealing with, we’re here to support you. We can offer free, impartial, and confidential advice on a range of healthcare issues to solve any issues quickly and effectively.
How we can help
Problems with health care range from knowing what you are entitled to from the NHS to how to complain if the service is poor. We can provide basic information about your rights to health care, the NHS complaints procedure, how much health care costs and will direct you to other specialist agencies who can provide you with further help and more detailed information.
“The person I spoke to listened and suggested several options all of which were valuable. She was knowledgeable and clear in her explanation of actions open to me and very easy to talk to.”
We can help with:
- Mental Health Support
- Adult Social care issues
- Support for carers
- Residential care – charges and fees
- Rights of NHS patients
- Healthcare discrimination