Help with fuel bills for homes not on mains gas

If you are not connected to the gas grid and use oil, wood, or solid fuel to heat your home, you may be eligible for a £200 Alternative Fuels Payment (AFP). This is on top of the £400 from your electricity supplier.

Most homes that are eligible for this payment should have received it automatically as a credit on their electricity bills in February 2023. However, some households have fallen through the cracks, as there is no central database of homes that use alternative fuels. 

If you think you’re eligible and have an electricity supplier, first check your bank or energy account. If you’re on a prepayment meter, vouchers should have been sent by text, email or post.

If you have not received it, or you have heating fuel and you’re completely off-grid (so you don’t have an electricity supplier), you can now apply to get the £200 payment.  

You will need proof that you’ve spent £200 on alternative fuels to heat your home since September 2022 (for example, a delivery note or receipt). You should receive an email or letter within six weeks of applying, confirming whether you’ll get the payment. Dont’ forget!  Applications close 31st May.

Remember that it is always worth doing a price comparison before placing an order for fuel to ensure you are getting the best price, you can do this on one of the many price comparison websites. For example:

Joining your local heating oil club is another great way of finding savings. Speak to your Parish Council or neighbourhood group. 

If you are struggling to heat your home and pay for oil, LPG, mains gas or electricity, our team of energy specialists are here to help.  They can check your benefit entitlements and offer advice on energy efficiency measures and home improvement grants.  They can also provide support to manage fuel related or any other debts and access emergency funds on your behalf, if needed.