Uttlesford Frontline – easy access to local help and support
Our volunteer advisers can help with all sorts of problems, from difficulty accessing the correct benefit entitlements to help with budgeting and money worries, problems with housing to employment issues. However we don’t always have the resources or specialist knowledge to help with all aspects of an issue – for example we can’t provide emotional support, specific health advice, befriending services or financial support. In these circumstances we refer or signpost people to other local organisations that can offer the dedicated support that people need.
To do this our advisers use ‘Uttlesford Frontline’ – a website which lets them easily locate and link to over 100 health and wellbeing services operating locally. These range from support services for children and families with disabilities to counselling and mediation services, carer support, learning through play opportunities, help to get people back into work or help for people affected by substance use and misuse.
Frontline is also available to the general public – so if you are having a difficult time and want to find out what help is available, go to www.uttlesfordfrontline.org.uk . For each service you can print off a fact sheet giving contact details, opening hours and information about how the service works and who is eligible. There are also more general factsheets covering topics such as transport options, advocacy, how to make complaints, support for the housebound and befriending services. The system is updated regularly so you can be sure the information is accurate; you can also comment on a service, which can help improve it for other users. If you are constantly on the move, Frontline is available to download as an app from both the App Store and Google Play.
Visit the website for more information or call 01799 618855. If you don’t have access to the internet and need help to find a local service call us on 01799 618840.