Call 111 when you need medical help fast but it’s not an emergency

NHS 111

Call NHS 111 when you need medical help fast, but it’s not an emergency

NHS 111 makes it easier for people to access health services and medical advice fast. Available 24 hours a day, 7 days a week, 365 days a year, 111 is a free phone number serviced by trained advisers, supported by experienced clinicians and should be your first point of contact if you need medical help fast, but it is not an emergency.

The team, where possible, will book an appointment for you should you require this or transfer you directly to the people you need to speak to. These could include A&E, an out-of-hours doctor, emergency dentist or a late-opening chemist. If the NHS 111 adviser believes you need an ambulance, they will immediately arrange for one to be sent to you. Please note that calls to NHS 111 are recorded – these are maintained securely and only shared with those involved in your care.

For more information about 111, please click here.



Are you ready to take care of yourself this winter?

In support Self-Care Week (17-23 November), we are sharing useful information and resources to help you manage your own healthcare at home. We want you to not only feel empowered to take responsibility for your own health, but also informed about what services are available should you require extra support. Follow our simple tips for a healthier, happier winter:

Keep a well-stocked medicine cabinet – most winter ailments can be dealt with at home
Speak to your local pharmacist – they can recognise and resolve many common health issues
Get your flu jab now, you may be entitled to a free one – ask your GP or pharmacist for details
Keep active to stay physically and mentally well
Be mindful that sometimes symptoms can last longer than you think – sore throats can last an average of eight days
Don’t forget, antibiotics don’t work on sore throats, coughs or colds
Show us how you are looking after yourself this winter. Take a selfie or photo of you or your kids with things that help them stay well during the winter. This could be anything from a mug of hot chocolate to a favourite pair of socks – the opportunities are endless.

Tweet your #selfcareselfi@nhswestessex or like and share it there.

Visit the Self Care Forum website to find what changes you can make and what works best for you.

Remember, if you’re not sure whether you need to go to A&E, call NHS 111 first.